Chatty vs StoreFAQ
Chatty has a free plan and paid plans from $19.99/mo, and has a larger review base (1,898 reviews); StoreFAQ has a free plan and paid plans from $7.99/mo, and is a newer build (launched 2024).As of Oct 30, 2026. From public Shopify App Store listings. How we rank
What makes each one different
Chatty
- has a larger review base (1,898 reviews)
- has a longer track record (since 2022)
Best for: merchants who want a widely used, well reviewed option.
StoreFAQ
- has a lower starting paid price ($7.99/mo)
- is a newer build (launched 2024)
Best for: stores that want a low monthly cost as they grow.
Both are top-rated support apps. This read is generated only from differences in their public listings, not from opinions.
Full lineup
| ChattyApp Store Chatty AI Chatbot & Live Chat | StoreFAQApp Store StoreFAQ: Product FAQ Chatbot | |
|---|---|---|
| Pack Rating | 88 | 84 |
| Stars | 4.9★ | 5.0★ |
| Reviews | 1,898 | 159 |
| Rating breakdown | 5★96% 4★3% 3★0% 2★0% 1★1% | Not listed |
| Free plan | Yes | Yes |
| Cheapest paid (real monthly cost) | $19.99/mo | $7.99/mo |
| Free trial | Not listed | Not listed |
| Pricing tiers |
|
|
| Integrations only this app lists | Not listed | Not listed |
| Features only this app lists | Not listed | Not listed |
| Languages | Not listed | Not listed |
| Built for Shopify | Not listed | Not listed |
| Launched | June 9, 2022 | January 3, 2024 |
| Developer | Chatty AI Sales Agent - For live chat & helpdesk | Storeware |
| Source | Shopify listing fetched 2026-10-30 | Shopify listing fetched 2026-10-30 |